Friendly, reliable IT support for your business.
We're Globalbug — a small, experienced team of IT specialists based in Dagenham, looking after businesses across East London and Essex. We take care of the computers, networks, phones and security for companies within about ten miles of us — and plenty further afield. No jargon, no call centres, no lock-in contracts.
Real people, real help.
When you call Globalbug, you speak to someone who knows you, your business and your systems. That's the way we've always done it.
Everything you need from an IT partner, under one friendly roof.
Most businesses need bits of all of these. That's fine — we look after the lot, so you don't have to juggle three different suppliers.
IT Support
Friendly UK-based engineers on the end of the phone. We fix problems quickly and, more often, stop them happening in the first place.
Ask us about thisCyber Security
Audits, training and everyday protection to keep your business safe from the threats that make the news — and plenty that don't.
Ask us about thisNetworks & Wi-Fi
From a single office to multiple sites: reliable cabling, wireless, and internet connections that simply work, day in, day out.
Ask us about thisCloud & Microsoft 365
Migrations, email, shared files, backups. We'll move you to the cloud sensibly and take care of it afterwards.
Ask us about thisPhones & VoIP
Modern phone systems that follow your team home, on the road, or to a second office. Often cheaper than what you have now.
Ask us about thisOffice Automation
Hardware procurement, software rollouts, and tidying up the manual jobs that eat hours every week.
Ask us about thisBespoke Software
When off-the-shelf doesn't fit, we build the tool you actually need — and stay around to maintain it.
Ask us about thisIT support across East London & Essex.
We're based at Chadwell Heath Industrial Park in Dagenham (RM8), and look after businesses within a 10-mile radius — right across the RM, IG and E postcodes. If you're a little further out, we still want to hear from you — most of our clients started that way.
Postcodes covered: RM1–RM20, IG1–IG11, E6, E11, E12, E13, E15, E16, E17.
A small British firm, looking after business IT since 1987.
We started in 1987, before most people had heard of the internet. Nearly forty years later, we're still doing what we've always done: helping British businesses get the most out of their technology, without the fuss.
Our clients range from one-person consultancies to international banks. What they all have in common is that they'd rather talk to a person than tap through a phone menu — and that's exactly what they get.
- ✓Run by the people who started it. Continuity matters — some of our engineers have been here for twenty years.
- ✓Based in the UK. Every call, every visit, every email — handled by a real person in the UK.
- ✓Jargon-free by choice. We explain things in the language of your business, not ours.
I've worked with Globalbug for nearly fifteen years. They pick up the phone, they explain things clearly, and they've never once let us down. That's rarer than it sounds in IT.
Already a client? Download the remote support tool.
If you're on the phone to one of our engineers, they'll ask you to download and run one of these. Pick the one that matches your computer — and if you're not sure, just ask.
Globalbug Remote Support
One-click remote session. Download, run, give us the code — we do the rest. No install required.
Things people usually ask before getting started.
If your question isn't here, just give us a ring — we're happy to talk things through.
Let's have a proper conversation.
Give us a call, drop us an email, or fill in the form — whichever you prefer. We'll get back to you within a few working hours.
Thanks, friend.
We've got your message and one of the team will be in touch shortly — usually the same working day.